City Data Analyst

Data Ops · Cambridge, Cambridgeshire
Department Data Ops
Employment Type Full Time

Ready to change the future of transportation?

Ito World solves transportation challenges across the globe for millions of travelers everyday... probably even you.  Interested in joining us?

We’re interested in talented, curious people who love data as much as we do.

What we do

Ito World solves transportation challenges across the globe for millions of travellers every day by delivering real-time transit data feeds to journey planners. Our mission is to deliver data that is as close to the real-life experience of the traveller as possible. 

We deliver Mobility-as-a-Service ready public transit data for cities globally.  Our clients include Google, Apple, Microsoft and HERE.

The role

Working directly with transit agencies and servicing needs of our high-profile clients, you’ll be responsible for building and maintaining the best quality public transit data for your portfolio of cities.

Working closely with fellow analysts and reporting into the Data Operations Team Lead, you’ll take responsibility for all public transit data in your cities.  The hands-on improvements you make, and the data you deliver, will have a direct impact on millions of travelers within that city. You’ll become the ‘go-to’ expert for all transit operations for your city, taking responsibility for all new enhancements and any trouble-shooting required to deliver the highest quality customer experience.

We’re looking for inquisitive, tenacious and well-organised people that share our mission. 

What you’ll do

You will enjoy working among a diverse team of geographers, analysts and transit specialists and thrive on delivering high levels of client service.


As a City Analyst your responsibilities will include:


  • Understanding how public transport networks operate and the nitty gritty details of the data that underpins your city
  • Using Ito’s internal software you’ll survey, analyse, improve and augment data to represent the ‘ground truth’ of a city’s transit system
  • Maintaining an up-to date knowledge-base of the transit infrastructure, operators, agencies, data provenance and licencing for each city
  • Helping to build a complete real-time model of the city’s transit infrastructure
  • Resolving and responding to customer support queries from our transit data partners and end-user feedback
  • Building relationships with transit professionals in transit agencies and cities around the world
  • Working with customers, account management, product and engineering teams to deliver consistently high levels of data and quality of service 


Skills & attributes you need to have


  • Diligent, analytically-minded with high levels of attention to detail
  • Excellent research and problem-solving skills and familiarity with web-based tools
  • Well organised and able to deliver to tight deadlines
  • Comfortable with spreadsheets, databases and analysis
  • Ability to understand complex information and data, and communicate findings in simple terms
  • Proactive, enthusiastic and willing to learn
  • Happy to take responsibility and demonstrate a desire to do the best job possible
  • A team player, that communicates well with internal and external stakeholders


What would be desirable


  • Passionate about cities, public transit, shared and micro-mobility
  • Knowledge of open data and data licencing
  • Experience with mapping and GIS applications
  • Multi-lingual speaker
  • Some knowledge of statistics


What we offer


  • Competitive salary
  • Pension
  • Life assurance
  • Cycle to work
  • 25 days’ holiday
  • Working on exciting projects in a friendly, creative and challenging environment
  • Opportunities to work with some amazing clients
  • An exciting start-up culture that values people & opportunities to develop your career
  • Regular team lunches and socials
  • Flexible working to suit your lifestyle 


Ito World is an equal opportunities employer and does not discriminate in employment matters on the basis of race, colour, religion, gender, age, disability or social background. We support workplace diversity and believe it creates dynamic and effective organisations.


By submitting this application you agree to Ito World retaining your personal data on a "legitimate interest" basis. For further details see our privacy statement.  

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  • Location
    Cambridge, Cambridgeshire
  • Department
    Data Ops
  • Employment Type
    Full Time